Course Enrollment Procedure
Anyone wishing to complete a course in Erosion Control or Stormwater Management must enroll online, using DEQ's online Learning Management System which is called the Knowledge Center (KC). In order to use the KC you must first create a user profile (see KC User Profile Instructions below).
KC User Instructions
Please see "how to create your KC profile" instructions below in pdf format. A company that wishes to enroll workers on their behalf can also do so by creating separate profiles for workers who will need training.
How to create your KC profile
Please consider signing up for a free internet email address (from Google.com, Live.com, or Yahoo.com for example) so you will be able to receive automatic email messages from the KC. and manage your own KC profile.
However, if you don't want an email address in the KC, you can change your communication preferences to "My Messages" instead. System messages (including enrollment instructions) will be sent to your KC Message Box instead of email. See "My Messages" setup instructions below in pdf or video format.
The Knowledge Center (KC) offers additional features for participants such as managing training transcripts, managing contact details, printing completion certificates, and launching free online learning.
DEQ will accept credit card payments for course enrollments. Checks and IATs will still be accepted, but credit card is preferred.
Once you have enrolled in a class though the Knowledge Center (KC), you will receive an email (or a "my message") with further instructions on how to pay via credit card (fastest method), or how to pay via check, or Inter-Agency-Transfer. As soon as payment is received, your enrollment will be confirmed.
If you need to cancel attendance at a course, please review and follow the agency policy on: Cancelation and Refunds.
Office of Training Services Contacts
Depending whether the category is for erosion certificates, RLD, or course cancelation, DEQ has developed a frequently asked questions document.
Please review those documents on our learning resources page for answers to your questions and if you still need assistance, you can email us at: firstname.lastname@example.org.